SM Entertainment Issues Strict Privacy and Safety Guidelines for NCT Fans
Aug 08, 2025
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NCT agency SM Entertainment said on its official fan community Weverse on the 7th that `We would like to guide NCT fan etiquette for the formation of a mature fandom culture and the protection of artists' rights as the number of cases that threaten the safety of artists or infringe on their privacy has increased recently.'
SM first cited the collapsed airport order as a problem when entering and leaving Korea. He urged people to refrain from excessive physical contact, conversation attempts, gift and letter delivery, and indiscriminate filming in security areas inside the airport (exit screening, security checkpoints, baggage reception areas, duty-free shops, lounges, and in-flight).
In particular, there are a series of cases of accessing artist seats on board, so it was announced that the delivery of gifts and letters at the airport and on board was completely prohibited.
In addition, the act of obstructing the schedule continues, such as changing or canceling the seat of the ticket by stealing the artist's personal information without permission"The act constitutes an obstruction of business and may be subject to a claim for damages." he warned.
Using unfairly acquired information, using the same flight or visiting the airport was also prohibited.
Unofficial schedules and visits to private spaces were also banned. SM requested that people refrain from waiting around the accommodation, taking private schedules, and filming spaces, saying that "all spaces related to the artist's privacy, including the accommodation, are valuable places for daily life and relaxation."
It also urged the suspension of all privacy violations, including illegal acquisition, distribution, and transactions of personal information such as resident registration numbers, phone numbers, addresses, aviation information, and ID, and unauthorized contact, private conversation, and unauthorized filming of artists, family members, and acquaintances.
SM may take stern legal action in accordance with relevant laws, such as stalking and personal information leakage, for the above illegal activities"We will continue to do our best to protect artists' rights and create a healthy fan culture." he said.
Earlier, SM also strongly warned against interfering with its schedule, such as changing or canceling flight seats by stealing members' personal information without permission in connection with its other artist, Rise. At the time, the agency said "This constitutes a clear obstruction of business and may be subject to a claim for damages."Please be careful not to get involved in unpleasant things..." he said.
The following is the full text of SM's admission.
Hello.
First of all, I would like to thank the fans who show a lot of interest and love to NCT.
With the recent increase in cases that threaten the safety of artists or violate their privacy, we would like to introduce NCT fan etiquette for the formation of a mature fandom culture and the protection of artists' rights.
1. Guidelines for Airport Order and Safety
When entering and leaving Korea and abroad, the order is collapsing due to crowds, causing constant inconvenience not only to artists but also to fans and airport users.
- Please refrain from safety accidents such as excessive physical contact, conversation attempts, gift and letter delivery, and reckless filming in all security areas in the airport (e.g., immigration screening, security checkpoint, baggage claim area, duty-free shop, lounge, cabin, etc.).
- There have been repeated cases of approaching artists' seats on board, and the invasion of privacy of members is reaching a serious level. As a result, letters and gifts cannot be delivered at the airport or on board after this notice, so please understand.
- Recently, there have been continuous activities that interfere with the schedule, such as unauthorized theft of artists' personal information and changing or canceling flight seats. We would like to inform you that this act is a business obstruction crime and may be subject to a claim for damages.
- Please refrain from visiting the airport or using the same flight through information acquired through unfair methods when entering and leaving Korea including overseas schedules and personal schedules.
2. Refrain from visiting unofficial schedules and private spaces
- Unofficial schedules are schedules that cannot be disclosed in advance for security and operational reasons, which can significantly disrupt the operations of the organizers when fans visit. Therefore, please refrain from visiting the site that has not been officially informed.
- All spaces related to the artist's privacy, including accommodation, are valuable places for the artist's daily life and relaxation. In order to protect the privacy of the artist, please refrain from visiting or accessing the space.
- Please refrain from waiting around the accommodation where the artist stays, filming private schedules, and spaces during overseas schedules.
3. Guide to refraining from obstructing the work related to artists
- Actions such as blocking or following artists' vehicles can not only interfere with their movement, but also threaten the safety of artists, fans, and citizens. In order to prevent safety accidents, please refrain from doing anything that can be a risk factor.
4. Guidelines for refraining from stalking and criminal acts that violate the artist's privacy
- Illegal acquisition, distribution, and transaction of personal information such as an artist's social security number, phone number, home address, aviation information, and ID can cause serious damage to the artist. We sincerely ask you to stop this kind of behavior.
- Please refrain from continuously trying to contact not only the artist himself, but also his family and acquaintances, or from any activities that violate his or her privacy, such as private conversations and unauthorized filming.
We would like to inform you that in order to protect the privacy of artists and prevent damage from the above illegal activities, we can take strict legal measures against the above illegal activities such as stalking and personal information leakage.
Once again, I would like to deeply thank the fans who care for and support NCT, and we will continue to do our best to protect the rights of artists and create a healthy fan culture.
Thank you.
rightlight@sportschosun.com
