Hallim University Sacred Heart Hospital Introduces CareChat, a Kakao Talk-based medical reservation service
Apr 02, 2025
Hallym University Sacred Heart Hospital (Hospital Director Kim Hyung-soo) has introduced a KakaoTalk-based medical reservation service called 'Karechat' from April 1.
'CareChat' is a chatbot service that allows users to make appointments through existing hospital websites, apps, and call centers through the KakaoTalk channel. Anyone can easily use services such as ▲ medical reservation ▲ proxy reservation ▲ reservation change and cancellation ▲ reservation details if they search 'Hanlim University Sacred Heart Hospital' in the KakaoTalk search box and add a channel without installing a separate app.
The introduction of this system is expected to improve the convenience and accessibility of Hallim University Sacred Heart Hospital. Patients can choose the desired medical department and medical staff and make an appointment at the desired time. Even if a sudden change in schedule occurs, it is convenient to easily change or cancel a reservation through KakaoTalk. In addition, reservation details can be checked on KakaoTalk at any time, making it easy to manage necessary information before and after visiting the hospital. In addition, through the proxy reservation function, guardians or families can make appointments for medical treatment on behalf of their children or parents.
Hallym University Sacred Heart Hospital plans to increase the convenience of hospital use by opening functions such as medical payment and hospitalization services sequentially by the first half of this year, and continue to introduce patient experience-oriented services.
Director of the hospital, Kim Hyung-soo, "By introducing digital technology-based patient-centered services, we expect both patients and caregivers who use the hospital to use them easily and conveniently."We will continue to make various attempts to create a smart healthcare environment and improve the quality of medical services in the future."."
Hallym University Medical Center plans to spread the CareChat service to hospitals under the medical center to improve patient convenience. In the first half of this year, it is planning to introduce it to Hallym University Dongtan Sacred Heart Hospital, and is strengthening patient-centered smart healthcare services.
'CareChat' is a chatbot service that allows users to make appointments through existing hospital websites, apps, and call centers through the KakaoTalk channel. Anyone can easily use services such as ▲ medical reservation ▲ proxy reservation ▲ reservation change and cancellation ▲ reservation details if they search 'Hanlim University Sacred Heart Hospital' in the KakaoTalk search box and add a channel without installing a separate app.
The introduction of this system is expected to improve the convenience and accessibility of Hallim University Sacred Heart Hospital. Patients can choose the desired medical department and medical staff and make an appointment at the desired time. Even if a sudden change in schedule occurs, it is convenient to easily change or cancel a reservation through KakaoTalk. In addition, reservation details can be checked on KakaoTalk at any time, making it easy to manage necessary information before and after visiting the hospital. In addition, through the proxy reservation function, guardians or families can make appointments for medical treatment on behalf of their children or parents.
Hallym University Sacred Heart Hospital plans to increase the convenience of hospital use by opening functions such as medical payment and hospitalization services sequentially by the first half of this year, and continue to introduce patient experience-oriented services.
Director of the hospital, Kim Hyung-soo, "By introducing digital technology-based patient-centered services, we expect both patients and caregivers who use the hospital to use them easily and conveniently."We will continue to make various attempts to create a smart healthcare environment and improve the quality of medical services in the future."."
Hallym University Medical Center plans to spread the CareChat service to hospitals under the medical center to improve patient convenience. In the first half of this year, it is planning to introduce it to Hallym University Dongtan Sacred Heart Hospital, and is strengthening patient-centered smart healthcare services.
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This article was translated by Naver AI translator.
