Demand compensation of 200,000 won for wearing gold bracelets for only 10 seconds...Claims that the store has been transformed
Nov 17, 2025
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According to local media such as Jimu News, a woman who visited a famous franchise gold and silver shop in Hubei Province, China on the 12th, looked around and filled the displayed gold bracelet on her daughter's wrist for about 10 seconds. Of course, the woman claims that she got the consent of the store employee, and that the employee was also watching her fill up.
After taking off the bracelet, the employee said "The bracelet was deformed" and that he could not leave the store unless he compensated 1,000 yuan (about 200,000 won). In response, the woman said, "The bracelet was too big to touch the child's skinThe police, who were dispatched after receiving the report, also rejected the employee's claim, saying, `Doesn't it mean that you should try on the bracelet displayed?'
In response to the woman's protest, the Accessories Customer Center should seek assistance from the staff who commissioned the next day "Regarding the controversy, he did not give a clear position, saying, `We are grasping the specific situation.'
Chinese consumer groups went beyond simple consumer complaints about the incident and raised fundamental issues regarding the way gold and silver stores operate and the protection of consumer rights and interests.
First of all, if the employee did not notify the precautions for the arrival of expensive products in advance, this is a clear violation of the obligation to notify. In addition, he explained that there is a lack of scientific evidence for the claim that the deformation occurred due to wearing for only 10 seconds.
Gold is a highly ductile metal that does not easily deform under normal wear. He pointed out that even if there was a transformation, it would be unfair to demand a large amount of compensation if there was no objective evidence as to whether it was due to wearing or whether the repair cost amounted to 1,000 yuan.
This article was translated by Naver AI translator.
