If you want to find the money, you have to come out in person…Sixties battling the disease, controversy after dying after visiting bank
May 27, 2025
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According to Chinese media Dahe News and Hong Kong media South China Morning Post, Peng, a 62-year-old woman living in Zhuzhou City, Hunan Province, collapsed in front of a branch of the China Agricultural Bank on the 14th. Unfortunately, she closed her eyes on the spot.
Having suffered from diabetes for years, she was recently hospitalized with a broken leg.
Peng's daughter needed 50,000 yuan (about 9.5 million won) for medical expenses, so she visited a bank branch with her mother's ID and deposit bankbook, but she was unable to withdraw money due to an error in entering a password.
Then, the bank said that the account holder should visit in person. The daughter said her mother was hospitalized, but the employee insisted that it was in accordance with the regulations.
Eventually, on this day, the daughter called her sister, and the sister and her husband went to the bank branch with their mother in a wheelchair. Nevertheless, I couldn't withdraw my money after 1 hour.
This was because Peng, who was in poor health, failed to comply with facial recognition requirements that required movements such as nodding or blinking.
The daughters took their mother out of the bank, saying she would get better with some fresh air, but Peng immediately stopped breathing.
The case is currently under police investigation, and officials estimate the cause of death to be 'Sudden Death'.
A bank official claimed that Peng's family did not inform employees of the customer's health condition in advance.
According to the bank, employees asked Peng to take him home and rest as he seemed to find it difficult to proceed with the withdrawal according to the procedure, but the family refused.
The Peng family strongly denied the claim, but suddenly agreed to pay the consolation money with the bank on the 16th.
The family reportedly received funeral expenses and consolation money of 100,000 yuan (about 19 million won) from the bank.
Mr. Feng's nephew said "My family doesn't want to raise the problem anymore"
The incident sparked a heated controversy online.
Netizens are saying, "Release the surveillance camera footage" and "Both the bank and Mr. Peng were unlucky.", "Didn't it complicate the problem that the daughters were brought directly to the bank despite their mother's health condition?" posted comments such as.
Police will soon announce the final results of the investigation.
This article was translated by Naver AI translator.
