Hallym University Dongtan Sacred Heart Hospital Opens Kakao Talk Chatbot Care Chat Service…Improved patient convenience
Jun 11, 2025
Hallym University Dongtan Sacred Heart Hospital (Hospital Director Han Sung-woo) introduces a KakaoTalk-based medical reservation service called 'Karechat' for the convenience of outpatients and inpatients and guardians and will be operated from the 12th.
'CareChat' is an AI chatbot-based service that anyone can easily use by adding a channel of 'Hallim University Dongtan Sacred Heart Hospital' in KakaoTalk without installing a separate app. Patients visiting the hospital can conveniently use ▲ medical appointment ▲ reservation change and cancellation ▲ reservation details ▲ proxy reservation, etc. in the 24-hour Kakao Talk chat window.
The introduction of this service is expected to greatly improve the accessibility and efficiency of hospital use. Patients can easily select the desired medical department and medical staff without complicated procedures, and even if the schedule is suddenly changed, they can quickly change or cancel their appointments through KakaoTalk. A proxy reservation function that allows guardians or families to make appointments on behalf of their children or parents is also supported, further enhancing practical convenience.
Hallym University Dongtan Sacred Heart Hospital plans to increase the convenience of hospital use by opening functions such as medical payment and hospitalization services sequentially by the second half of this year, and continue to introduce patient experience-oriented services.
Han Sung-woo, the head of the hospital, said "This introduction of 'CareChat' is an important step forward in digital healthcare that helps patients and their caregivers use hospital services more easily and quickly."In the future, Hallym University Dongdong Elastic Heart Hospital will continue to introduce innovative systems to build patient-centered smart hospitals"
Hallym University Dongtan Sacred Heart Hospital is continuing digital medical innovation by leading the field of smart hospitals, including the opening of the first 'Smart Hospital' in Korea in 2023 and the award of commendation from the Minister of Health and Welfare for the development of a remote cooperation system in 2025.
'CareChat' is an AI chatbot-based service that anyone can easily use by adding a channel of 'Hallim University Dongtan Sacred Heart Hospital' in KakaoTalk without installing a separate app. Patients visiting the hospital can conveniently use ▲ medical appointment ▲ reservation change and cancellation ▲ reservation details ▲ proxy reservation, etc. in the 24-hour Kakao Talk chat window.
The introduction of this service is expected to greatly improve the accessibility and efficiency of hospital use. Patients can easily select the desired medical department and medical staff without complicated procedures, and even if the schedule is suddenly changed, they can quickly change or cancel their appointments through KakaoTalk. A proxy reservation function that allows guardians or families to make appointments on behalf of their children or parents is also supported, further enhancing practical convenience.
Hallym University Dongtan Sacred Heart Hospital plans to increase the convenience of hospital use by opening functions such as medical payment and hospitalization services sequentially by the second half of this year, and continue to introduce patient experience-oriented services.
Han Sung-woo, the head of the hospital, said "This introduction of 'CareChat' is an important step forward in digital healthcare that helps patients and their caregivers use hospital services more easily and quickly."In the future, Hallym University Dongdong Elastic Heart Hospital will continue to introduce innovative systems to build patient-centered smart hospitals"
Hallym University Dongtan Sacred Heart Hospital is continuing digital medical innovation by leading the field of smart hospitals, including the opening of the first 'Smart Hospital' in Korea in 2023 and the award of commendation from the Minister of Health and Welfare for the development of a remote cooperation system in 2025.
|
This article was translated by Naver AI translator.
