Hyundai Mobis Maximizes Customer Value by Stabilizing Supply Chain..2025 Agency Conference to be held
Jun 30, 2025
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Hyundai Mobis announced on the 30th that it held an agency conference at the Beach Hotel & Resort in Jeju last weekend. The event was attended by Hyundai Mobis executives and employees, including President Lee Kyu-seok, and about 200 representatives of agencies from all over the country. Policy briefing sessions, vision and growth value workshops, and award ceremonies for outstanding dealerships were held to share major trends and support policies in the domestic auto parts market.
"One of the important reasons why customers choose Hyundai Motor/Kia in domestic and international markets is service competitiveness," President Lee Kyu-seok said. "Let's continue to cooperate with Mobis and dealerships to supply A/S parts anywhere in the country when customers need them."
A/S parts are essential for automobile repair, and Hyundai Mobis is entrusted with the responsibility of supplying genuine parts for A/S from Hyundai Motor/Kia and operates more than 11,000 dealers in 1,200 dealerships in Korea and 157 countries abroad. As the point of contact with global Hyundai Motor/Kia customers' vehicle follow-up management, it operates the industry's best distribution network based on stable inventory and systematic logistics, distribution, and system infrastructure.
Hyundai Mobis recognizes the agency that serves as a hub for parts supply as an important customer and a partner to improve consumer service quality. Accordingly, various operating environment improvement programs are being implemented, ranging from the creation and support of a 20 billion won win-win fund to agency management consulting, equipment and free safety diagnosis, and inventory consolidation.
In addition, while improving the supply process and considering commercial district management policies together, it provides opportunities to strengthen various agency capabilities such as customer response service reinforcement education and mental immunity reinforcement healing education. Hyundai Mobis plans to actively reflect feedback from the agency site, including market trends and difficulties heard through this conference, and use it to improve order systems and policies using AI.
As a key player in the future automobile industry, Hyundai Mobis is maximizing customer value by utilizing advanced technology and innovative solutions in the entire process from suppliers to dealerships. To this end, the company plans to realize its vision of "leading a new paradigm in the automobile industry and expanding the global market beyond its limits" beyond simply supplying repair parts well.
This article was translated by Naver AI translator.
