BMW Group Korea implements a special support program for customers affected by vehicle flooding

Jul 23, 2025

Photo courtesy : carguy(www.carguy.kr)



BMW Group Korea (CEO Han Sang-yoon) will operate a "Special Customer Care Program for BMWMINI Flooded Vehicles" that supports customers affected by flooding during the rainy season.

The special care program will be available until September 30 at BMW and MINI official service centers nationwide, and is designed to help customers who have been inundated by torrential downpours recover from the damage quickly through proper repairs.

First, a free inspection service for flooded areas is provided for vehicles affected by flooding during the campaign period. If the cost of repairing the vehicle after inspection is higher than the insurance coverage limit, the excess cost will also be supported. In addition, customers who repair vehicles affected by flooding through their own car insurance will be provided with up to 500,000 won in self-payment (exemption) to ease the burden of repair costs.




BMW Group Korea also provides various mobility services to minimize customer inconvenience. It will provide a loan service for up to 14 days when repairing flooded vehicles and even provide a delivery service that delivers the vehicle to the customer's home after the repair is completed to maximize customer convenience.

In addition, BMWMINI customers who have suffered from total loss flooding will be provided with additional "special trade-in program" benefits in addition to existing repurchase benefits if they purchase a new car after insurance company's total loss disposal and scrapping by October 31, 2025. In addition, customers using BMW Financial Services will also support an interim cancellation fee for financial products if they are judged to have a total loss of no negligence by the insurance company for flooded vehicles.

For more information on the BMWMINI Inundation Vehicle Special Care Program, please contact the BMW Group Korea Communication Center (080-700-8000) or the nearest official service center.








This article was translated by Naver AI translator.