MINI Korea launches preemptive vehicle management 'Proactive Care' service

Jul 21, 2025

Photo courtesy : carguy(www.carguy.kr)



MINI Korea will introduce a new preemptive vehicle management service called "Proactive Care" to support customers' safe driving and convenient vehicle management.

Proactive Care is a service that remotely collects and analyzes vehicle data to proactively diagnose and take timely action on various problems that may arise during vehicle operation, including general maintenance items such as tires, batteries, and oil, as well as failures or accidents.

Depending on the emergency level of the vehicle's condition, customers can be guided for the necessary measures through the most effective channels such as phone calls, MINI apps, and text messages, and the timing of the consumables exchange is also predicted and informed through sensors and special algorithms in the vehicle, making it safer and more convenient to operate.




If necessary, towing, emergency dispatch services, and service center warehousing information and reservations will also be supported. You can check the condition of the vehicle at any time through the MINI app, and consultation and service reservation can be made easy.

In addition, if a vehicle has a problem, the service center can remotely check the error code to secure necessary parts in advance, enabling faster and more accurate maintenance and repair. In addition, depending on the situation, customers can receive the necessary work for the vehicle without visiting the service center for diagnosis, which is expected to further improve service convenience.

Proactive Care will be available from models produced after March 2024. Regardless of the dynamometer, both internal combustion locomotives and pure electric vehicles are serviced, and in particular, electric vehicles prevent fire and safety accidents by remotely checking battery overheating and charging conditions in real time.




More information is available through the MINI Communication Center (080-700-8000).








This article was translated by Naver AI translator.