Mental Health Case Management System Consultation Surges...All major metropolitan cities are down more than 90%
Oct 20, 2025
It was found that the performance of mental health case management, an integrated national mental health management system, fell sharply.
This is the result of analyzing data related to the Mental Health Case Management System (MHIS) submitted by the Ministry of Health and Welfare by Seo Young-seok (Democratic Party of Korea), a member of the National Assembly's Health and Welfare Committee.
The Mental Health Information System (MHIS) is a national mental health integrated management system used by metropolitan and basic mental health welfare centers, addiction integrated support centers, and suicide prevention centers nationwide since 2018, and computerizes and manages all counseling support processes from patient initial counseling to registration, case management, registration, registration, connection with other institutions, and re-registration.
On a yearly basis, the performance of mental health case management nationwide plunged about 98% from 713,219 in 2022 to 9,505 in 2024. Of the 17 cities and provinces, Jeonbuk decreased by 91.65%, and all 16 cities and provinces except Jeonbuk decreased by more than 97%. Ulsan had the highest reduction rate of 99.96%, followed by Daegu (99.93%), Jeonnam (99.91%), and Gwangju (99.89%). Ulsan had only seven inputs, while Daegu (12), Gwangju (13), Jeju (17), Sejong (29) and Jeonnam (49) had only two inputs.
Meanwhile, according to a research report conducted by the Korea Social Security Information Service (MHIS) (Mental Health Case Management System (MHIS) analysis and data utilization plan), the system's input system is designed only for counseling for severely mentally ill patients, which has structural limitations that do not reflect complex cases such as suicide prevention, addiction, and crisis intervention.
In particular, information sharing and crisis response between regions are cut off due to the low connection rate with AMIS (National Entrance Management System) and Happiness e-eum, and in a survey of 492 practitioners, there is no linkage" was the most common response. In addition, according to the manual, MHIS must record the provision of mental health services directly by its employeesAlthough there is a principle of ', it has been found that many institutions rely on Excel handwriting management or parallel input due to manpower gaps, system instability, and lack of education. In the survey of the 'cause of non-registration of reception counseling', it was confirmed that more than half of the respondents cited the burden of the subject, the complexity of administrative procedures, and the absence of linkage with other organizations.
Representative Seo Young-seok said, `The Ministry of Health and Welfare should urgently come up with fundamental measures such as system reform, manpower expansion, and strengthening the linkage of other organizations along with a thorough inspection," he stressed.
This is the result of analyzing data related to the Mental Health Case Management System (MHIS) submitted by the Ministry of Health and Welfare by Seo Young-seok (Democratic Party of Korea), a member of the National Assembly's Health and Welfare Committee.
The Mental Health Information System (MHIS) is a national mental health integrated management system used by metropolitan and basic mental health welfare centers, addiction integrated support centers, and suicide prevention centers nationwide since 2018, and computerizes and manages all counseling support processes from patient initial counseling to registration, case management, registration, registration, connection with other institutions, and re-registration.
On a yearly basis, the performance of mental health case management nationwide plunged about 98% from 713,219 in 2022 to 9,505 in 2024. Of the 17 cities and provinces, Jeonbuk decreased by 91.65%, and all 16 cities and provinces except Jeonbuk decreased by more than 97%. Ulsan had the highest reduction rate of 99.96%, followed by Daegu (99.93%), Jeonnam (99.91%), and Gwangju (99.89%). Ulsan had only seven inputs, while Daegu (12), Gwangju (13), Jeju (17), Sejong (29) and Jeonnam (49) had only two inputs.
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In particular, information sharing and crisis response between regions are cut off due to the low connection rate with AMIS (National Entrance Management System) and Happiness e-eum, and in a survey of 492 practitioners, there is no linkage" was the most common response. In addition, according to the manual, MHIS must record the provision of mental health services directly by its employeesAlthough there is a principle of ', it has been found that many institutions rely on Excel handwriting management or parallel input due to manpower gaps, system instability, and lack of education. In the survey of the 'cause of non-registration of reception counseling', it was confirmed that more than half of the respondents cited the burden of the subject, the complexity of administrative procedures, and the absence of linkage with other organizations.
Representative Seo Young-seok said, `The Ministry of Health and Welfare should urgently come up with fundamental measures such as system reform, manpower expansion, and strengthening the linkage of other organizations along with a thorough inspection," he stressed.
This article was translated by Naver AI translator.
