GM Korea President Hector Vijarreal Continues On-Site Management Through 'Monthly Connect'

Mar 04, 2025












































































Photo courtesy : carguy(www.carguy.kr)

































Hector Villarreal, president of General Motors (GM) Korea, met with car managers through the "Monthly Connect" program and expressed his strong will to grow the sales business in the Korean market.































The "Monthly Connect" program is held every month, and leadership of GM's Korean operations, including President Hector, regularly visits networks at customer contact points such as dealerships and service centers to listen to customers' voices and explore innovative ideas to provide the world-class vehicles and technologies that domestic customers want.

































As part of this, President Hector visited the Chevrolet Sinchon agency on February 28 to praise the hard work of car managers playing a key role in product sales and discuss ways to improve sales. Under the vision of "Fly High," Chevrolet Sinchon's dealership has a GM direct service center in close proximity, making it easy to receive services for vehicles as well as vehicle sales, and it is located in university districts, tourism and commercial areas, which is characterized by an active influx of young customers.































"We sincerely thank car managers who are working hard at the forefront of sales to communicate directly with customers and provide the best vehicle purchase and ownership experience," Hector said. "GM's Korean operations will focus on implementing strategies to provide high-quality customer service while providing world-class premium vehicles of GM global brands such as Chevrolet, Cadillac, and GMC to domestic customers with the aim of growing sales this year."

































Meanwhile, GM's Korean operations ranked No. 1 in the automobile A/S category for the sixth consecutive year in the "2024 Korea Industrial Service Quality Index" customer contact survey organized by the Korea Efficient Association Consulting (KMAC) last year, and was ranked No. 1 in the A/S category among 140 companies and institutions in a total of 34 industries.
















In addition, GM's Korean operations completed the Seoul Service Center, which provides one-stop premium service experience, purchase, and service at once to strengthen domestic customer service for its premium product line, and began full-fledged service in July last year. At the same time, we are making continuous efforts to satisfy customers by building a new Dong Seoul service center and Wonju service center, which will be made into a state-of-the-art service center.

















Reporter Kim Hyung-joon hj.kim@carguy.kr






































This article was translated by Naver AI translator.