Gachon University Gil Hospital operates Korea's first interactive AI smart desk...Improved accessibility and work efficiency
Gachon University Gil Hospital (Hospital Director Kim Woo-kyung) installed an interactive AI smart desk that talks to and guides patients for the first time in Korea and applied it to actual hospital work.
Gachon University Gil Hospital supplied the hospital's IT solution company NS Smart (CEO Kim Jin-woo) and the outpatient storage window with 'AI Smart Desk' and began full-scale operation.
The newly introduced AI smart desk is a new concept smart kiosk that allows virtual humans (meta-human) to understand the patient's voice in real time and guide the necessary procedures through words and screens (UI).
Apart from the existing button and touch-centered guidance, natural interactive guidance is possible, helping patients who are not familiar with digital devices to easily use them.
In particular, the equipment applied to Gachon University Gil Hospital was equipped with a Generative AI and a hospital-specific language model (Hospital LLM) to implement a 'real-time interactive response' that understands patients' questions and responds immediately. In addition, meta-humans can naturally express facial expressions, gazes, and mouth shapes like real humans, enabling more familiar guidance.
Through this, hospitals are expected to reduce the burden of outpatient storage windows and greatly increase the efficiency and accuracy of repeated tasks.
Hospital director Kim Woo-kyung said, `If we follow the flow of the AI meta-human, which was introduced for the first time in Korea, we will be able to handle the necessary procedures naturally, which will greatly improve patient convenience.'
"It is significant in that it is the first case in Korea in which interactive AI technology was applied to the actual one-man service window," said Kim Jin-woo, CEO of NS Smart. "We will continue to expand our AI-based smart administration platform considering hospital characteristics." he said.
Meanwhile, Gachon University Gil Hospital plans to gradually expand AI-based services through various primary functions such as receiving admission and discharge, issuing certificates, and registering high-passes with NSSmart. In addition, NS Smart plans to strengthen its competitiveness in smart hospital solutions by expanding its supply to major advanced general hospitals in the future.
Gachon University Gil Hospital supplied the hospital's IT solution company NS Smart (CEO Kim Jin-woo) and the outpatient storage window with 'AI Smart Desk' and began full-scale operation.
The newly introduced AI smart desk is a new concept smart kiosk that allows virtual humans (meta-human) to understand the patient's voice in real time and guide the necessary procedures through words and screens (UI).
Apart from the existing button and touch-centered guidance, natural interactive guidance is possible, helping patients who are not familiar with digital devices to easily use them.
In particular, the equipment applied to Gachon University Gil Hospital was equipped with a Generative AI and a hospital-specific language model (Hospital LLM) to implement a 'real-time interactive response' that understands patients' questions and responds immediately. In addition, meta-humans can naturally express facial expressions, gazes, and mouth shapes like real humans, enabling more familiar guidance.
Through this, hospitals are expected to reduce the burden of outpatient storage windows and greatly increase the efficiency and accuracy of repeated tasks.
Hospital director Kim Woo-kyung said, `If we follow the flow of the AI meta-human, which was introduced for the first time in Korea, we will be able to handle the necessary procedures naturally, which will greatly improve patient convenience.'
"It is significant in that it is the first case in Korea in which interactive AI technology was applied to the actual one-man service window," said Kim Jin-woo, CEO of NS Smart. "We will continue to expand our AI-based smart administration platform considering hospital characteristics." he said.
Meanwhile, Gachon University Gil Hospital plans to gradually expand AI-based services through various primary functions such as receiving admission and discharge, issuing certificates, and registering high-passes with NSSmart. In addition, NS Smart plans to strengthen its competitiveness in smart hospital solutions by expanding its supply to major advanced general hospitals in the future.
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This article was translated by Naver AI translator.
