Bundang Cha Women's Hospital participates in 24-hour online counseling for children's health care through child safety talk

Aug 06, 2025

Cha Medical University Bundang Cha Women's Hospital (Director Kim Young-tak) Children's Specialized Emergency Medical Center participates in the Children's Specialized Counseling Center run by the Ministry of Health and Welfare and provides 24-hour online counseling services on sudden symptoms and caregiver concerns of children under the age of 12.

'Insafe Talk' is a public platform that allows caregivers to consult online with professional medical staff about children's symptoms, and operates 24 hours a day, 7 days a week in cooperation with other pediatric emergency medical centers.

Guardians can enter their children's symptoms and health status by accessing the official website of Insafe Talk and pressing Start Tok. In the event of an emergency, 119 reports or the use of medical institutions will be guided, and in the case of mild home care and observation, professional medical staff will guide ▲first aid methods available at home through 1:1 bulletin board counseling ▲ safe use of emergency medicines ▲ precautions for symptom changes and whether additional measures are needed.




Baek So-hyun, director of the pediatric emergency medical center, said "Many pediatric patients who visit the emergency room actually need simple counseling. I felt sorry to see the guardians wandering from a distance looking for hospitals where pediatric treatment is possible, and returning home after receiving simple treatment after waiting for a long time. "I Safe Talk" will be an effective communication channel for receiving help from medical staff at home." "We hope that it will also be of practical help to caregivers in areas with low access to care."," he added.

Meanwhile, Bundang Cha Women's Hospital Pediatric Emergency Medical Center is a Gyeonggi-do pediatric emergency medical center designated by the Ministry of Health and Welfare, with a dedicated medical space and a dedicated manpower system for rapid treatment and professional treatment of high-risk pediatric patients. Bundang Cha Women's Hospital Pediatric Emergency Center is a responsible medical institution designated by Gyeonggi-do and received a commendation from the governor of Gyeonggi-do in June. Despite the difficult medical environment such as the epidemic of infectious diseases and the avoidance of pediatric treatment, it is treating the largest number of pediatric emergency patients in Gyeonggi-do, and is also actively engaged in cooperation activities with local communities, including first aid education for children for firefighters and health teachers.

Bundang Cha Women's Hospital plans to continue to take the lead in resolving medical blind spots and restoring trust between guardians and medical staff with the participation of I Safety Talk.






Bundang Cha Women's Hospital participates in 24-hour online counseling for children's health care through child safety talk





This article was translated by Naver AI translator.