Controversy over the demand for a used item to be refunded for five minutes

Oct 23, 2025

Controversy over the demand for a used item to be refunded for five minutes
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Controversy is brewing over a seller's demand for a video of a parent's child assault as a condition for a refund on a famous second-hand trading platform in China.

According to Chinese media Yifeng News and Hong Kong media South China Morning Post, A requested a refund after learning that her 11-year-old daughter secretly purchased 500 yuan worth of trading cards (cards with famous people or characters printed) on the second-hand trading platform `Qiandao' app.

The Chiandao app is a popular used toy and collection trading platform in China, and the total transaction amount reportedly exceeded 10 billion yuan (about 2 trillion won) as of 2025.




When A asked the seller for a refund two hours after the purchase, the seller was trying to cancel the order maliciously by pretending to be a minor?'Sent a notice of refund for minors, claiming that " The notice included a request to submit a video of A hitting his daughter for five minutes in a row, saying he should check it, and that the video should include a scene where parents scold their child for more than three minutes. It also demanded a video of reading a 1,000-character apology written by the child with parents, including fingerprints and signatures.

Mr. A, who thought it was an absurd demand, asked the platform customer center for help, but only received an answer that "It is a transaction between individuals, so consult directly."

After the controversy, Chiandao said "The demand is the seller's personal behavior and not the platform's official policy." "We will strive to create a sound trading environment by notifying sellers who post inappropriate content or make demands to communicate properly."




Netizens are saying, "It's too much to ask for a refund by assaulting a child."" No parents would actually do this, right?", "We must make the child responsible for his or her mistakes." They are taking various positions such as.

Criticism continued in the legal profession. One lawyer pointed out that "these demands are clearly in violation of child protection laws, forcing child violence against parents."






This article was translated by Naver AI translator.